At Samuel Digital, we stand behind the quality and durability of our patio chairs and outdoor products. This Warranty Policy outlines the terms and conditions under which warranties are provided for items purchased directly through our online store.

1. Warranty Coverage

We offer a 1-year limited warranty on most of our patio chairs, unless otherwise stated on the product page. This warranty covers:

Manufacturing defects

Structural faults or material issues under normal, intended use

Please refer to individual product listings for any product-specific warranty details or additional coverage.

2. Warranty Period

The warranty period begins on the original date of purchase and remains valid for 12 months from that date.

3. How to File a Warranty Claim

If you believe your product is eligible for warranty service, follow these steps:

Contact Us: Email us at support@samueldigital.shop

Provide Information: Include your order number, product name, a detailed description of the issue, and photos or videos if available

Authorization: If your claim qualifies, we will provide instructions for return, replacement, or repair

4. Warranty Exclusions

This warranty does not cover:

Damage caused by misuse, improper assembly, or negligence

Normal wear and tear from outdoor exposure and regular use

Cosmetic damage that does not affect product function

Alterations or repairs done by unauthorized individuals

Items purchased from third-party sellers or unauthorized resellers

5. Limitation of Liability

Samuel Digital’s responsibility is limited solely to the repair or replacement of a defective product. We are not liable for any incidental, indirect, or consequential damages that may arise from the use or misuse of our products.

6. Additional Notes

Customers are responsible for return shipping costs unless the item was defective upon delivery

Replacement items are subject to current stock availability

Warranty claims are typically reviewed and processed within 5 to 10 business days after we receive the returned item

7. Contact Information

For any questions or assistance related to our warranty policy, please reach out to us:

Samuel Digital – Online Patio Chair Store
217 Ave D SW, Winter Haven, FL 33880, USA
📧 support@samueldigital.shop
📞 +1 904 483 1704