At Samuel Digital, we are committed to delivering your patio chairs and outdoor products in a timely, safe, and efficient manner. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.

Order Processing Time

All orders are processed within 1 to 3 business days after they are placed. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few additional days.

Shipping Methods and Carriers

We work with reliable shipping carriers to ensure safe and timely delivery. The specific carrier used may vary depending on your location and the size of your order.

Estimated Delivery Time

Standard delivery times typically range from 3 to 7 business days after processing. Delivery times may vary based on your location, the shipping carrier’s schedule, and potential weather or carrier delays.

Shipping Rates

Shipping is free on most orders within the United States. Any exceptions or additional shipping fees for oversized or remote-area deliveries will be clearly displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment at any time.

Incorrect Shipping Information

Please make sure all shipping details are accurate at the time of purchase. Samuel Digital is not responsible for packages delivered to incorrect addresses due to customer error.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at support@samueldigital.shop. We will investigate the issue and work to resolve it quickly, including replacing items if necessary.

Delivery Delays

Occasional delays may occur due to factors beyond our control such as carrier disruptions, holidays, or extreme weather conditions. We appreciate your patience and will keep you updated if any delays occur.

International Shipping

At this time, we only ship within the United States. We are working to expand our services and hope to offer international shipping in the future.

Contact Us

If you have any questions or concerns regarding shipping and delivery, we are here to assist you.

Address: 217 Ave D SW, Winter Haven, FL 33880, USA
Phone: +1 904 483 1704
Email: support@samueldigital.shop